We only provide services from the best locations with the best hardware. Rest assured your website, business and servers are safe with us.
Our customer support team is always available, 24 hours a day and 7 days a week. If you need any assistance please submit a ticket or contact us at firstname.lastname@example.org for a response in 4 hours or less, usually we average between 15 minutes and 1 hour.
We take nightly off-site backups of your data. (Excluding KVM VPS!) If there is ever a problem we can restore your backups within a blink of an eye. Our backups are duplicated in multiple locations to provide the utmost data security.
At My Custom Hosting you are not a number or a guest or thought of as our bottom line. You're apart of our family. We are here to help you grow your business so that in turn will grow our business!
We take your safety and security to heart. This means we stay on top of security advisories and will notify you the second anything happens. Two factor authentication is available in the client area!
For every 6 months you prepay you will receive 1 month free! This offer is always available and can be stacked! (Example: Prepay 1 year and receive 2 months free!)
We aim to be 100% transparent! If there is anything we can do to be more transparent we would love to hear your idea!