Privacy Policy

This Acceptable Use Policy document, including the following list of Prohibited Activities, is an integral part of your Hosting Agreement with My Custom Hosting. If you engage in any of the activities prohibited by this AUP document My Custom Hosting may suspend or terminate your account. My Custom Hosting will investigate incidents involving such violations and may involve and will cooperate with law enforcement if a criminal violation is suspected.

My Custom Hosting's Acceptable Use Policy (the "Policy") for My Custom Hosting Services is designed to help protect My Custom Hosting, My Custom Hosting's customers and the Internet community in general from irresponsible or, in some cases, illegal activities. The Policy is a non-exclusive list of the actions prohibited by My Custom Hosting. My Custom Hosting reserves the right to modify the Policy at any time, effective upon posting at http://mycustomhosting.net/aup.php.

Prohibited Uses of My Custom Hosting Systems and Services
  1. Transmission, distribution or storage of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorization, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
  2. Sending Unsolicited Bulk Email ("UBE", "spam"). The sending of any form of Unsolicited Bulk Email through My Custom Hosting's servers is prohibited. Likewise, the sending of UBE from another service provider advertising a web site, email address or utilizing any resource hosted on My Custom Hosting's servers, is prohibited. My Custom Hosting accounts or services may not be used to solicit customers from, or collect replies to, messages sent from another Internet Service Provider where those messages violate this Policy or that of the other provider.
  3. Running Unconfirmed Mailing Lists. Subscribing email addresses to any mailing list without the express and verifiable permission of the email address owner is prohibited. All mailing lists run by My Custom Hosting customers must be Closed-loop ("Confirmed Opt-in"). The subscription confirmation message received from each address owner must be kept on file for the duration of the existence of the mailing list. Purchasing lists of email addresses from 3rd parties for mailing to from any My Custom Hosting-hosted domain, or referencing any My Custom Hosting account, is prohibited.
  4. Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP or the AUP of any other Internet Service Provider, which includes, but is not limited to, the facilitation of the means to send Unsolicited Bulk Email, initiation of pinging, flooding, mail-bombing, denial of service attacks.
  5. Operating an account on behalf of, or in connection with, or reselling any service to, persons or firms listed in the Spamhaus Register of Known Spam Operations (ROKSO) database at www.spamhaus.org/rokso.
  6. Unauthorized attempts by a user to gain access to any account or computer resource not belonging to that user (e.g., "cracking").
  7. Obtaining or attempting to obtain service by any means or device with intent to avoid payment.
  8. Unauthorized access, alteration, destruction, or any attempt thereof, of any information of any My Custom Hosting customers or end-users by any means or device.
  9. Knowingly engage in any activities designed to harass, or that will cause a denial-of-service (e.g., synchronized number sequence attacks) to any other user whether on the My Custom Hosting network or on another provider's network.
  10. Using My Custom Hosting's Services to interfere with the use of the My Custom Hosting network by other customers or authorized users.
Web Hosting Customers

Explicitly Allowed

  • Legal pornography

Explicitly Not Allowed

  • Proxy scripts
  • Port scanning
VPS Customers

Explicitly Allowed

  • Private proxy scripts
  • Non abusive game servers (Minecraft etc)
  • Legal pornography
  • Private VPNs
  • IRC Bouncers

Explicitly Not Allowed

  • Proxy scripts
  • Port scanning
Customer Responsibility for Customer's Users

Each My Custom Hosting customer is responsible for the activities of its users and, by accepting service from My Custom Hosting, is agreeing to ensure that its customers/representatives or end-users abide by this Policy. Complaints about customers/representatives or end-users of an My Custom Hosting customer will be forwarded to the My Custom Hosting customer's postmaster for action. If violations of the My Custom Hosting Acceptable Use Policy occur, My Custom Hosting reserves the right to terminate services with or take action to stop the offending customer from violating My Custom Hosting's TOS as My Custom Hosting deems appropriate, without notice.

Security Violations

You are responsible for any misuse of your account, even if the inappropriate activity was committed by a friend, family member, guest or employee.

INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS BY A THIRD PARTY ON BEHALF OF A MY CUSTOM HOSTING CUSTOMER OR A CUSTOMER'S END USER, SHALL BE CONSIDERED VIOLATIONS OF THE POLICY BY SUCH CUSTOMER OR END USER.

AUP is subject to change without notice.

Customer Testimonials
  • "My VPS is fast and reliable, not noticed any downtime since signing up and both I/O and network speeds are great. Also amazingly priced. Along with the fast, helpful support, MCH is much better than the other hosts I've tried. I've recommended you to other people too - one of my friends signed up to a 512MB plan due to me sending them one of your LET offer threads." - Thomas W.
  • "My VPS with MyCustomHosting is extremely speedy even during peak hours. Support is very fast and friendly. I have never had a host personally send me an email welcoming me." - Matthew Veazey
  • "Really good customer service. Very responsive and fast replies. Providing good information and helping with transfer of domains from other hosts." - Andreas
  • "Setup was instant, I had the credentials even before I opened up my email program, and I did that in the same second as the payment was made. Real priovisioning was also quick, apart from a slight delay - which I think was SolusVM-related. After that we also had the "doubling" part set straight. And I can't stress enough how INCREDIBLE quick they are on ticket replies, it's beyond warp-speed." - EC Westgren
  • "MCH does a great job. Stable services, reliable speeds, very fast and friendly support. Keep up the good work!" - Joe Reid